eDDA setup failure could be caused by the reasons below.
1) Your bank or account type are invalid. Please ensure the account:
– must be your own bank account;
– must be a bank supported by SoFi’s eDDA, i.e. HSBC, BOC, Hang Seng Bank, Standard Chartered and ZA Bank;
– must be HKD currency account;
– must be personal account, cannot be joint or company account
2) Incorrect bank account information. Please ensure:
– your bank’s registered name is the same as SoFI’s record
– your bank’s registered identity document number is the same as SoFi’s record
– your bank’s registered phone number is the same as SoFI’s record
FAQ


