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SoFi FAQ arrow Cyber-security arrow 5Why do I need to verify my device again?

You may be required to set up 2FA again under the below circumstances:

– when you use a new device to log in

– after you erase the device by tapping the “remove” button next to the device you want to deregister on the Settings page of our app

– when you have not logged in SoFi app for more than 90 days

– when you reinstall / update SoFi app (iOS only)

– after your device was deregistered by our system (if you register more than 3 devices, the device with the oldest registration date will be automatically deregistered)

– when you need to reset 2FA for security reasons

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