Your questions about SoFi Hong Kong are answered here

Dependant on which verification method you chose, you can find the 2FA code either in your SMS or from your authenticator app.

If you haven’t received the 2FA code via SMS, please make sure your mobile number is correct and updated in our records. You can review your mobile number when you choose SMS as the verification method. To update your contact details, please fill out the “Change of Personal Details Application Form” and return it to us. You can also tap the “Resend” button to request a new 2FA code.

If you have issues setting up 2FA or are not able to receive the code, please contact our CS team for assistance.