Your questions about SoFi Hong Kong are answered here

SoFi FAQ arrow Deposit and withdrawal arrow 6How do I upload my receipt to the app?

Once you’ve taken a screenshot of the online transaction/ taken a photo of the transfer receipt, please log in to SoFi Hong Kong app. Click the ‘$’ at the bottom of the main screen, then you’ll see ‘Deposit’. Click the camera icon to upload the proof/receipt, select the right bank account and currency, input deposit amount and click submit.

Please make sure your proof/receipt holds the following information:

  • Transferring from your registered bank account number
  • To our bank account number
  • Transfer amount
  • Date of completion

If any of the above information is missing, we may not be able to process your request due to compliance concerns.

P.S. If you are making an online banking transfer to SoFi Hong Kong HSBC bank account, you are not required to upload proof/receipt. However, you still need to complete the deposit notification in SoFi Hong Kong app.

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