To update your Account Profile, please go to SoFi App > Settings> Update Personal Information. For important information changes including Name, Phone Number and Email, please contact SoFi Team. The changes normally take 3-5 working days to process.
For residential address changes, you are required to provide a copy of proof of address (utility bill, mobile phone statement, bank statement) within the last 3 months.
For registered bank account(s) changes, you are required to provide a proof of bank account (bank statement, ATM card, bank book). The account name and account number must be shown on one single page and are identical to your name and the bank account number on the form. If your securities account is opened by a transferal deposit, the registered bank account must be a Hong Kong licensed bank account and you are required to activate this bank account by successfully transfer an initial deposit of not less than HK$10,000 to us from this bank account.
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