SoFi Hong Kong Blog

All #WhyISoFi Headlines Invest 101 SoFi Hong Kong App

When will my withdrawal show up in my bank account?

Our cut-off time for withdrawal instructions: 11am on weekdays, Monday to Friday. We are not currently able to process fund withdrawals on weekends and public holidays. If you submit your withdrawal request in-app by 11am, the amount will usually show up in your bank (HSBC/BOC HK) account after 8pm the same day. For non HSBC/BOC…Read more

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Why is my deposit rejected?

We currently do not accept cash note deposit and third-party transfers. We will also not process any deposits coming from non-registered bank accounts. Please register your bank accounts via the app before transferring funds. When uploading your transfer proof/receipt from a registered bank account, please make sure that the following information is shown: If any…Read more

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How do I upload my receipt to the app?

Once you’ve taken a screenshot of the online transaction/ taken a photo of the transfer receipt, please log in to SoFi Hong Kong app. Click the ‘$’ at the bottom of the main screen, then you’ll see ‘Deposit’. Click the camera icon to upload the proof/receipt, select the right bank account and currency, input deposit…Read more

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