We take your account security seriously. For protection, we have implemented Two-factor Authentication for all of our app users and all users’ devices will need to be registered. You will be asked to register your device when you sign in from an unregistered device. To ensure it is you signing in, a 6-digit code will…Read more
SoFi Hong Kong Blog
Dependant on which verification method you chose, you can find the 2FA code either in your SMS or from your authenticator app. If you haven’t received the 2FA code via SMS, please make sure your mobile number is correct and updated in our records. You can review your mobile number when you choose SMS as…Read more
For security reason, you will not be able to change the verification method (SMS/Authenticator app) in the SoFi app by yourself once you choose it. Please contact our CS team to verify your identity and change the verification method….Read more