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SoFi FAQ arrow eDDA (Electronic Direct Debit Authorization) arrow 10Why would my eDDA setup fail?

eDDA setup failure could be caused by the reasons below.

1) Your bank or account type are invalid. Please ensure the account:

– must be your own bank account;

– must be a bank supported by SoFi’s eDDA, i.e. HSBC, BOC, Hang Seng Bank, Standard Chartered and ZA Bank;

– must be HKD currency account;

– must be personal account, cannot be joint or company account

2) Incorrect bank account information. Please ensure:

– your bank’s registered name is the same as SoFI’s record

– your bank’s registered identity document number is the same as SoFi’s record

– your bank’s registered phone number is the same as SoFI’s record

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