Your questions about SoFi Hong Kong are answered here

We currently do not accept cash note deposit and third-party transfers. We will also not process any deposits coming from non-registered bank accounts. Please register your bank accounts via the app before transferring funds.

When uploading your transfer proof/receipt from a registered bank account, please make sure that the following information is shown:

• Transferring from your registered bank account number
• To our bank account number
• Transfer amount
• Date of completion

If any of the above information is missing, we may not be able to process your request due to compliance concerns.

Your eDDA deposit instruction could have failed due to the reasons below:

• eDDA has not been enabled
• eDDA has already been canceled by the bank or by you
• Insufficient HKD amount in your bank
• Amount exceeds your eDDA Transaction Limit
• Amount exceeds your eDDA Daily Transaction Limit