You may be required to set up 2FA again under the below circumstances:
– when you use a new device to log in
– after you erase the device by tapping the “remove” button next to the device you want to deregister on the Settings page of our app
– when you have not logged in SoFi app for more than 90 days
– when you reinstall / update SoFi app (iOS only)
– after your device was deregistered by our system (if you register more than 3 devices, the device with the oldest registration date will be automatically deregistered)
– when you need to reset 2FA for security reasons
FAQ


